FREQUENTLY ASKED QUESTIONS.

Conqueror Capital builds websites, local SEO, ads and $0-fee card processing for small businesses. Full details are in our Terms of Service.

No. We are a remote agency, with no storefront or local office to visit. We work with owners by phone, email and video call. See how we work.

Businesses of every size across the US and Canada, from a first shop to multi-location and enterprise teams. See our pages for restaurants, home services, med spas, retail and grocery stores.

Your business does. Your Google Business Profile, ad accounts, analytics, domain and website should belong to your business, not to us; we are added as a manager. More on our About page.

We build websites in 24 to 48 hours, run local SEO and Google and Meta ads, manage social media, and broker $0-fee card processing. You can take one piece or all of them.

The people who build your site. No account managers reading scripts, and they answer your calls, nights included. More on our About page.

Yes. We work with businesses across the US and Canada. Card-network and provincial rules differ, so anything payment-related is checked for your location before setup. See websites + payments.

We speak English, French and Spanish, and arrange an interpreter for other languages. This site is published in seventeen languages; the list is in the footer.

CELER Merchants is our sister brand and handles card processing. Both are run by the same team; the legal details are in our Terms of Service.

Those are larger platforms, and two of them sell business software we do not offer. We are a small team that does the work for you, with no contract. We keep plain side-by-sides using only what each company publishes: Hibu, LOCALiQ and Thryv.

No. Google's own guide says no one can guarantee a #1 ranking on Google (Do you need an SEO?). Our guide on how to choose a local SEO agency covers what to ask instead.

There is no fixed timeline. It depends on your competition, your category, where your profile and site start, and how many real reviews you earn. More on local SEO.

No. Google only allows a profile for businesses that meet in person with customers, at a staffed location or at the customer's location. See Google Business Profile setup.

You do. We set it up in your name and are added as a manager, so you keep owner access.

We help you ask real customers for honest reviews. We do not write, buy or incentivize reviews. See how to get more Google reviews.

Local SEO work on your site and your Business Profile, plus monthly reporting on calls, clicks and customers, so you can see what the work is doing. More on local SEO.

Citations are your business name, phone and website on the directories and platforms that matter for your type of business. We keep them consistent. See business listings and citations.

We can look at what usually triggers a suspension and what the reinstatement process involves, but Google decides the outcome and nobody can promise reinstatement. Start with our guide on a suspended Business Profile.

Yes. We reply to reviews professionally, including the unhappy ones. Google can reject a reply, and now tells you why so it can be edited; see our note on review reply moderation.

We will not set that up. Incentivized reviews break platform rules and can get a business in trouble with consumer protection regulators; see our note on incentivized reviews. What applies to your business is a question for your own legal advisor.

Often yes. Google allows a profile for businesses that meet customers at the customer's location, and service-area pages can do the rest. See Business Profile setup and local landing pages.

The accounts are in your name, so you can look inside them at any time, and you get monthly reporting on calls, clicks and customers. Our guide to Search Console shows how to check what Google sees.

No. No fake reviews, no paid reviews, no incentives, no review gating, and no listings at virtual offices or addresses you do not operate from. Those things get businesses suspended. Our guide on how to choose a local SEO agency covers the red flags.

Yes. Content is written and posted for you each month, based on what you tell us about your business. See social media.

Very little. You run your business and send photos or news when you have them.

We scope that on the call, based on where your customers actually look you up. For businesses that want more, full social media management runs across channels. See social media.

Your accounts stay in your name. Where a platform supports manager or partner access, that is what we use. Anything you do share with us is treated as confidential under our Terms of Service.

Yes, paid campaigns on Meta are built and managed end to end alongside the organic content. See Google & Meta ads and our Meta ads guide.

Book a 15-minute strategy call on our homepage or call 1-888-705-7896.

It depends on scope, so plans and pricing are covered on the strategy call, before anything starts.

Calls, clicks and customers, so you can see what the work is doing. Our guide on tracking phone calls from Google shows how calls are measured.

No. They are example projects that show what we can build. We do not publish client results, and your results depend on your industry, location and market.

Accurate business details, any content and photos you have, access to the accounts involved, and a reasonably quick yes or no on what we send you to review. That list is in our Terms of Service.

Monthly reporting on calls, clicks and customers, plus a direct line to the people doing the work whenever you need it. Email is our official channel for anything about your account.

Those platforms change ranking, delivery and approval rules on their own, without notice, and we do not control them. We adjust the work and tell you what changed. Our blog tracks the changes as they land.

Yes. See our example projects: Sunset Boutique, Terra Kitchen, Haven Med Spa and Mercado Central. They show what we build, not client results.

No contracts and no minimum term. Plans are monthly and you can cancel anytime. The full terms are in our Terms of Service.

Plans are monthly subscriptions that renew automatically at the price shown until you cancel, charged on the same billing day each month. Payments are processed by Stripe; we never see or store your full card number.

Two ways: open the billing portal link in your purchase receipt, or email [email protected] from the address on your account. We process it within two business days and confirm by email. There is no cancellation fee.

No. Fees are non-refundable once work begins, including partial months and unused time, because design, development and media resources are committed straight away. Service continues through the end of the period you have paid for. See our Terms of Service.

Advertising spend, domain registration, hosting, premium plugins, stock media and similar pass-through costs, plus applicable taxes. They are your costs and are separate from plan fees unless your plan expressly says otherwise.

Plan pricing can change, and we give at least 30 days' notice by email before it takes effect for your subscription. If you do not accept the new price, cancel before the effective date.

Launch, Growth and Dominate. Launch is for a shop with no website, Growth adds local SEO, content and reporting, and Dominate adds ads, full social management and client acquisition campaigns. What each one includes is on the homepage, and we help you pick on the call.

We may retry the charge, suspend the services and continue to pursue what is owed. Any fees your own bank or card issuer charges you are yours. Keeping your payment details current avoids all of it.

Because scope drives it: how many locations and service areas you cover, how much your site and profile need fixing, how competitive your category is locally, and whether you want ads or social as well. We quote after a strategy call, once we know what the work involves.

The site live, the Business Profile claimed and set up, tracking in place, and the first monthly report on calls, clicks and customers. What search does with it is up to Google, and we do not put a date on it.

No. Nobody can honestly guarantee leads, rankings or sales. We measure calls, clicks and customers and report on them monthly so you can see what is working. See client acquisition.

You see the numbers monthly, you own the accounts, and you can cancel anytime with no penalty. In between, we tell you what we would change and why. That is the whole reason there is no contract.

Because no one controls where Google places a business, and Google's own guidance says no one can guarantee a #1 ranking. We tell you what we will do and show you what happened. See how to choose a local SEO agency.

You do, once everything owed is paid. At that point we assign you the rights in the final work made for you, other than our own general-purpose frameworks, templates and tooling, which you keep a perpetual licence to use inside your deliverables. Full detail in our Terms of Service.

Your Business Profile, ad accounts, analytics, domain and website are in your business's name, so they stay with you and our manager access is removed. We may delete materials we stored after 30 days, so export anything you want to keep before you cancel.

No. We do not sell personal information and we do not share it for cross-context behavioural advertising, and we have not done so in the preceding twelve months. Mobile numbers and text-message consent are never shared for anyone's marketing. See our Privacy Policy.

Conversion tracking and analytics are set up in accounts your business owns, so calls, forms and bookings can be measured; see Google Analytics 4 setup. What your own site must disclose about that is governed by your privacy policy, and is a question for your own advisor.

Yes. Email [email protected] with the subject line "Privacy Request" and say what you want us to do. We respond within 45 days for US requests and 30 days for Canadian requests. See our Privacy Policy.